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Wednesday, March 22, 2017

The role of an instructional design project manager





The role of a Project Manager who handles Instructional Design Projects.
A typical project has four major phases, initiation, planning, implementation, and closure.
As a project manager in an instructional design project, the key priorities and important factors that should be considered during the initial phase of the project include the purpose of the project i.e. objectives ( often called the scope), the need for the project/justification of having the project ( specifically what problem or opportunity the project will address), the deliverables, required resources in terms of people, money and time, tentative project schedule including key milestones and timelines, the responsibilities of the team, how communication will be executed and obtaining approvals from the key stakeholders to carry out the project.
 E.g. At my workplace, in order for us to design an online course, we need to have an initial meeting with the  respective chief of the department, find out what he wants to achieve at the end of the course, including how the course will affect the business. Once that is done, we usually share an online course request form that among other items that he/she will need to fill, is the approval part for the project to commence and commitment in funding and selected SME for the project). 
From the video by Dr. Petti Van Rekom, I have been able to pick some barriers to project management, e.g. scope creep ( when items are constantly being added in a project without considering how such additions impact required resources, time and budget), replacement or resignation of key stakeholders, political and cultural issue ( Laureate,2016)
How does the role of PM influence my thinking and priorities at the beginning of an ID project?
When going through the resources, I came across a statement ‘’ The missing component for trainers unexpectedly managing a training program often is return on investment (ROI)—something many already are tracking as part of their evaluation of training success, but which they may not be used to talking about with the C-suite’’. This spoke to me directly because often we struggle with measuring ROI for both classroom and online courses at my workplace. For some reasons, it always come as an afterthought. I have found at that, this is because we focus in writing learning objectives as opposed to creating measurable goals related to retention, employee satisfaction and business performance. At times the meetings with the Chiefs may also not be very useful when they are not clear what is required or what should be measured at the end of the course. The priority must be thinking with an end in mind that is the outcomes, what is going to be achieved and how will it impact the organization and then work backwards with that. Project Management thinking is key in helping me define the project scope, resources that are required for the project implementation, helps me create a case to obtain approvals for the project and also help me have clear deliverables.
 I also liked the comparison of a project manager to a symphony conductor by Dr. Stolovitch. In the comparison, Dr. Stolovitch mentioned the responsibility of ensuring all instruments play effectively and at the right time (Laureate, 2016). In the case of a project, this means every resource, project sponsor and stakeholders is aware and responsible of the project, tasks, responsibilities, what is required and the outcomes. For me, the example elaborated my role as project manager especially when I play a double role of being an ID and at the same time an instructional designer.
Reference
Weinstein, M. (n.d.). THE ACCIDENTAL TRAINING MANAGER. Retrieved January 11, 2017, from https://trainingmag.com/trgmag-article/accidental-training-manager
Laureate Education, Inc. (Executive Producer). (n.d.). Project management and instructional design [Video file]. Retrieved from https://class.waldenu.edu
Laureate Education, Inc. (Executive Producer). (n.d.). Practitioner voices: Barriers to project success [Video file]. Retrieved from https://class.waldenu.edu

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